Allied Health, Anywhere in Australia

Occupational therapists at Therapy Hub are registered with the Occupational Therapy Board of Australia through AHPRA. All registered OTs can deliver telehealth services in line with AHPRA's virtual care guidelines and the OT Code of Conduct.

There is no blanket rule preventing a first OT session from occurring via telehealth. However, our clinicians are required to assess whether telehealth is clinically appropriate for each individual client. In some cases, such as where a physical home environment assessment or hands-on assessment is needed, an in-person visit may be recommended instead.

Informed consent must be obtained before commencing telehealth, and our clinicians use a secure, encrypted video platform for all sessions.

Our psychologists are registered with the Psychology Board of Australia through AHPRA. Telehealth psychology sessions are widely accepted as clinically effective and are fully supported under Medicare's Better Access initiative.

To access Medicare rebates for psychology via telehealth, you will need a valid referral and Mental Health Treatment Plan (MHTP) from your GP, psychiatrist, or paediatrician. Medicare covers up to 10 individual psychology sessions per calendar year, and telehealth sessions attract the same rebate as in-person sessions.

As with all telehealth services, our psychologists assess whether video-based sessions are clinically appropriate for each client. Telehealth may not be suitable for all presentations, and your clinician will discuss this with you before your first session.

Our physiotherapists are registered with the Physiotherapy Board of Australia through AHPRA. The Australian Physiotherapy Association supports the use of telehealth across a broad range of clinical presentations, including musculoskeletal conditions, rehabilitation, pain management, and more.

Telehealth physiotherapy works well for assessment, education, exercise prescription, and progress monitoring. It may not be appropriate for presentations that require hands-on treatment, such as manual therapy. Our clinicians will assess suitability on a case-by-case basis and will let you know if an in-person appointment is recommended.

There is no rule preventing a first physiotherapy session from occurring via telehealth, though this will depend on the nature of the presenting issue.

Speech pathology is not currently regulated under AHPRA's National Registration and Accreditation Scheme. Instead, the profession is self-regulated through Speech Pathology Australia (SPA). Our speech pathologists hold Certified Practising membership with SPA, which requires ongoing professional development and adherence to SPA's Code of Ethics and practice standards.

Telehealth speech pathology is well-supported by evidence across a range of presentations, including language delays, speech sound disorders, stuttering, and literacy difficulties. Our clinicians can deliver assessments and therapy sessions via video for clients of all ages.

As with all our telehealth services, your clinician will discuss whether telehealth is the right option for your specific needs before your first session.