Funding Options
Workers Compensation
If you have been injured at work, Therapy Hub can provide occupational therapy, psychology, physiotherapy, and speech pathology as part of your recovery. We work directly with your insurer so you can focus on getting better and returning to work.
About Workers Compensation
Allied Health Support for Injured Workers in WA
If you have sustained a work-related injury or illness, you may be entitled to funded allied health treatment under Western Australia's workers compensation scheme. The scheme is governed by the Workers Compensation and Injury Management Act 2023 and regulated by WorkCover WA.
Therapy Hub accepts claims through both WorkCover WA and the Insurance Commission of Western Australia (ICWA). WorkCover WA manages workers compensation for private sector employees, while ICWA acts as the insurer for WA government employees, including teachers, nurses, police officers, and other public servants. The treatment entitlements, fee schedules, and referral process are the same under both schemes.
We invoice your insurer directly, so in most cases you will not need to pay anything out of pocket for approved treatment. Not sure where to start? Our admin team can help you understand what is covered and what you need to bring to your first appointment. Call us on (08) 6384 7040 or enquire online.
How It Works
Getting Started With Workers Compensation
Here is what to do from the moment you are injured through to accessing allied health treatment at Therapy Hub.
Notify your employer of your work-related injury as soon as possible. Complete an incident report if one is available, noting the date, time, location, and circumstances. Early reporting is important and helps protect your entitlements.
Visit your GP or treating medical practitioner as soon as possible. They will assess your injury and provide a First Certificate of Capacity, which is required to lodge your claim. Your GP can also provide a referral to allied health services at this stage.
Your employer is required to submit your Workers Compensation Claim Form and Certificate of Capacity to their insurer within seven days. Once your claim is lodged, the insurer will assess it and advise you of the outcome. Provisional payments may be available while your claim is being assessed.
Once your claim is active, ask your GP for a referral to the allied health service you need. Bring your referral, claim number, and insurer details to your first appointment at Therapy Hub.
Your clinician will develop a treatment and return-to-work plan with you. We will work closely with your GP, employer, and insurer to support your recovery. We invoice your insurer directly for approved treatment, so you will not need to pay out of pocket for covered services.
What We Offer
Services Available Under Workers Compensation
Therapy Hub offers four allied health disciplines under workers compensation funding. All services require a GP referral and insurer approval.
Occupational Therapy
OT is central to workers compensation rehabilitation. Our clinicians provide functional capacity assessments, workplace assessments, return-to-work planning, injury management, and assistance with daily living skills affected by your injury.
Psychology
Psychological injuries and conditions arising from work are covered under the scheme. Our psychologists provide evidence-based support for stress, anxiety, depression, PTSD, and other psychological presentations related to your work injury or workplace.
Physiotherapy
Physiotherapy is one of the most commonly accessed services under workers compensation. Our physiotherapists provide assessment, treatment, and rehabilitation for musculoskeletal injuries, soft tissue injuries, post-operative recovery, and chronic pain.
Speech Pathology
Speech pathology is available where a work-related injury has affected communication or swallowing. This may include injuries involving the head, neck, or neurological system, or conditions arising from workplace incidents.
Fees and Gap Payments
Understanding What You Will Pay
WorkCover WA sets maximum fee schedules for all allied health services provided under workers compensation. The same schedules apply whether your insurer is WorkCover WA or ICWA. Here is what you need to know.
Approved treatment
For approved treatments invoiced at or below the WorkCover WA fee schedule rate, you will generally pay nothing out of pocket. Therapy Hub invoices your insurer directly for approved services.
Gap payments
If a provider charges above the WorkCover WA schedule rate, you may be responsible for the difference between the fee charged and the schedule rate. We will always discuss fees with you before your appointment so there are no surprises.
While your claim is being assessed
Most payments can only be made once your claim is approved. If a decision has not been made within 28 days, you may be eligible for provisional payments. Speak to your claims officer or contact our admin team to discuss your options.
Prior approval for extended treatment
Up to three treatment management plans or reports per discipline are permitted without prior insurer approval. Additional treatment beyond this threshold requires prior approval from your insurer before it can proceed.
Common Questions
Frequently Asked Questions
Do I need a GP referral to access allied health services?
Yes. A referral from your GP or treating medical practitioner is required before you can access allied health services under workers compensation. Your GP can provide this at the same time as your Certificate of Capacity.
Will I have to pay anything out of pocket?
For approved treatment billed at WorkCover WA schedule rates, you generally will not pay anything. If fees exceed the schedule rate, a gap may apply. We will discuss this with you before your first appointment.
What if my claim has not been approved yet?
We recommend seeking early treatment regardless of your claim status, as early intervention supports better outcomes. You may be eligible for provisional payments if a decision has not been made within 28 days. Speak with your claims officer for more information.
Can I access treatment at a clinic or at my workplace?
Both options are available. Our clinicians can see you at any of our four Perth clinic locations, or attend your workplace to conduct assessments and support your return to work. Travel for workplace visits may be covered under your claim.
What is a functional capacity assessment?
A functional capacity assessment (FCA) is an evaluation conducted by an occupational therapist or physiotherapist to determine what physical and cognitive tasks you are able to safely perform. FCAs are commonly used in workers compensation to inform return-to-work planning and suitable duties arrangements.
Can psychological injuries be covered?
Yes. Psychological injuries, including stress, anxiety, depression, and PTSD arising from work, are covered under WA workers compensation. A GP referral and approved claim are required to access psychology services.
Ready to Get Started?
Book a Workers Compensation Appointment at Therapy Hub
Our admin team is here to help you navigate the workers compensation process and get the care you need. Give us a call or book online and we will take it from there.
Monday to Friday, 8:00am to 5:00pm AWST. Our admin team can help clarify your entitlements before your first appointment.