Funding Options

Aged Care

Therapy Hub provides allied health services to older Australians through private fees, Medicare, and DVA. We also deliver services to aged care clients through contracted arrangements with registered aged care providers. If you are unsure which option applies to you, our team is happy to help.

✓ Private fees accepted ✓ Medicare accepted ✓ DVA Gold and White Cards accepted ✓ Contracted aged care services available

Allied Health Services for Older Australians

Therapy Hub is committed to providing warm, accessible allied health care to older Australians. We understand that many older clients and their families are navigating a complex aged care system, and we want to make accessing our services as simple as possible.

Therapy Hub directly accepts older clients through private fees, Medicare, and DVA. We do not currently hold direct registration as a government-funded aged care provider for Support at Home or CHSP, which means clients with those funding types cannot book with us directly through those programs.

However, Therapy Hub does provide allied health services to aged care clients through contracted arrangements with registered aged care providers. If your home care provider or aged care organisation has an arrangement with Therapy Hub, you may be able to access our services through your existing aged care funding. Please contact your provider or our admin team to find out more.

We accept directly

Private fees (self-funded, out of pocket)
Medicare — Chronic Disease Management Plan (up to 5 sessions per year)
Medicare — Mental Health Treatment Plan (psychology)
DVA Gold Card — all conditions, no gap fees
DVA White Card — accepted conditions, no gap fees
Private health insurance Extras cover (gap may apply)
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Available through contracted providers

Support at Home (via contracted aged care provider)
Commonwealth Home Support Programme — CHSP (via contracted provider)
Residential aged care facilities (via facility contract)

Contact your aged care provider or our admin team on (08) 6384 7040 to check whether a contracted arrangement is in place.

Not sure where to start?

Our admin team is happy to talk through your situation and help you find the most appropriate way to access our services. We are available Monday to Friday, 8:00am to 5:00pm AWST.

Call (08) 6384 7040 Enquire online

Services for Older Australians at Therapy Hub

Our clinicians have experience working with older Australians across a broad range of conditions and settings. Services are available at our four Perth clinics, via our mobile service, and via telehealth.

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Occupational Therapy

OT supports older Australians to maintain independence and safety at home and in the community. We provide home safety assessments, assistive technology recommendations, falls prevention, functional capacity assessments, and support with daily living activities.

Home safety assessments Falls prevention Assistive technology Daily living skills
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Physiotherapy

Physiotherapy helps older adults maintain mobility, manage chronic pain, recover from injury or surgery, and reduce the risk of falls. We provide assessment and treatment for musculoskeletal, neurological, and age-related physical conditions.

Mobility and balance Falls prevention Post-surgical rehabilitation Chronic pain management
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Psychology

Psychological support for older adults addresses anxiety, depression, adjustment to life changes, grief and loss, and the emotional impact of chronic illness. Sessions are available in clinic and via telehealth for clients who find travel difficult.

Anxiety and depression Grief and loss Adjustment to illness Carer support
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Speech Pathology

Speech pathology supports older adults with communication difficulties and swallowing concerns (dysphagia), which are common following stroke, neurological conditions, and other age-related changes. Clinic-based and mobile services available.

Swallowing and dysphagia Communication after stroke Voice difficulties Cognitive communication

How Government Aged Care Funding Works

If you or a family member may be eligible for government-funded aged care services, here is a plain-language overview of the main programs and who to contact to get started. These programs are not managed by Therapy Hub, but we want to make sure you have the information you need.

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Support at Home

From 1 November 2025

Support at Home is the new Australian Government program that replaced Home Care Packages and Short-Term Restorative Care from 1 November 2025. Allied health services such as physiotherapy and occupational therapy are classified as Clinical Care under this program and are fully government-funded, with no consumer contribution required.

To apply, contact My Aged Care 1800 200 422 · myagedcare.gov.au
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Commonwealth Home Support Programme (CHSP)

Entry-level support, continuing until at least 2027

The CHSP provides entry-level, subsidised services to help older Australians remain living at home. It includes allied health services such as OT, physiotherapy, and speech pathology. CHSP is continuing until at least 30 June 2027, after which it is expected to merge into Support at Home.

To apply, contact My Aged Care 1800 200 422 · myagedcare.gov.au
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Residential Aged Care

For those living in aged care facilities

Residents of aged care facilities can access allied health services as part of their residential care. Allied health is typically provided by practitioners contracted to the facility. If your family member is in residential care and requires allied health support, speak directly with the facility's care team about available services.

Contact the aged care facility directly Ask about visiting allied health services
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Department of Veterans' Affairs (DVA)

For eligible veterans and war widows

Many older Australians are eligible for DVA-funded allied health services through the Gold Card or White Card. DVA funding can be used alongside aged care services in many circumstances, and Therapy Hub accepts both DVA Gold Card and White Card holders directly — no aged care registration required.

Therapy Hub accepts DVA directly See our DVA funding page for details

Frequently Asked Questions

Can I access Therapy Hub with Home Care Package or CHSP funding?

Not directly. Therapy Hub does not currently hold direct government registration as a Support at Home or CHSP provider. However, if your aged care provider has a contracted arrangement with Therapy Hub, you may be able to access our services through your existing funding. Contact your provider or our admin team to check.

What if I want to pay privately?

You are welcome to access any of our allied health services as a private client. Our admin team can advise on current fees before your first appointment. Private payment is available for all services at all four of our Perth clinic locations and via our mobile service.

Can I use my Medicare CDM Plan at Therapy Hub?

Yes. If your GP has set up a Chronic Disease Management Plan for you, Therapy Hub can provide up to 5 Medicare-subsidised allied health sessions per calendar year. A gap fee applies. See our Medicare funding page for more information.

I hold a DVA Gold Card. Can I access services at no cost?

Yes. Therapy Hub accepts DVA Gold Card and White Card holders directly. Gold Card holders can access treatment for all conditions at no cost. White Card holders are covered for accepted service-related conditions and mental health under non-liability arrangements. No aged care registration is required.

Can a clinician visit me at home?

Yes. Therapy Hub offers a mobile service where clinicians can visit you at home, in the community, or in a residential facility. Mobile services are available across a 15-minute radius from each of our four clinics in Beckenham, Myaree, Karrinyup, and Canning Vale.

Are telehealth sessions available?

Yes. Telehealth sessions are available for occupational therapy, psychology, and speech pathology. Telehealth can be a convenient option for older clients who find travel difficult. Medicare CDM and DVA funding can both be used for eligible telehealth sessions.

Book an Appointment at Therapy Hub

Whether you are paying privately, using Medicare, or holding a DVA card, our admin team is here to help you get started. Give us a call or enquire online and we will take it from there.

Monday to Friday, 8:00am to 5:00pm AWST. Our admin team can clarify which funding options apply to your situation before your first appointment.