EAP Services at Therapy Hub

Your Partner in Employee Wellbeing.

At Therapy Hub, we understand that a healthy, supported workforce is the cornerstone of a thriving business. Our confidential Employee Assistance Program provides comprehensive psychological support to help your employees navigate life's challenges, both personal and work-related.

Empower your team, enhance productivity, and foster a positive workplace culture

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Core Offer

Short-term counselling (3–6 sessions per employee per year).

Face-to-face, phone, and Telehealth access.

Crisis support within 24–48 hours.

Additional Offer

Manager/Supervisor support line.

Consultancy: Wellbeing strategies and psychosocial risk management.

Workplace training (resilience, stress management, conflict resolution).

Counselling for couples and family members.

Frequently Asked Questions

  • An Employee Assistance Program (EAP) is a confidential, employer-funded service designed to provide support to employees and often their immediate family members. It offers timely and professional assistance for a wide range of issues that may impact an individual's wellbeing and job performance. Our EAP is a proactive intervention, offering early support to prevent issues from escalating.

    Therapy Hub's EAP services are designed to meet the highest professional and ethical standards, aligning with the guidelines set by the Employee Assistance Professional Association of Australasia (EAPAA).

    • Per Employee Per Annum (PEPA) – set fee per headcount. 

    • Session Packages – employer prepurchases a block of sessions. 

    • Hybrid Models – base retainer + discounted session rate. 

  • EAP can assist with a wide range of concerns, including anxiety, depression, relationship problems, financial stress, substance abuse, and work-life balance.

  • The number of sessions varies by provider and employer plan, but most programs offer 3-6 free sessions per issue, with options for referrals if needed.

  • If your needs exceed the initial sessions, EAP counselors can refer you to external resources or specialists for continued care. Therapy Hub offers a wide range of services including psychology, occupational therapy, speech, etc.